Support

A person answers.

DoorLog is made by a small team in Dallas–Fort Worth. Write to us below and a person who works on the product will reply, usually the same business day.

Nothing about you is stored. The message becomes an email to us and that is all.
Plans and trials

Start or change a plan

You can start on your own in a few minutes: pick a plan, tell us your door count, and the first 30 days are free. Not sure which plan? Ask below, or compare the plans.

Start your free trial
Help with your account

Something is not working

Tell us the door, the screen and what you expected. If a page showed you a reference code, include it; it points us straight at the problem.

Signing in

I am a tenant, owner or manager

Everyone signs in at the same place and lands in the right portal. If you have been invited, use the link in your email; the sign-in page has a forgot-password link.

Sign in to DoorLog
By email

If you would rather write directly: support@doorlog.ai. Privacy and security questions go to the same address; our privacy policy says what we keep and why.

Post

True-Compass.AI
Dallas–Fort Worth, Texas